Friday, November 19, 2010

Small Moves

Small moves have been a Box Brothers specialty since our inception 25 years ago. As pioneers and innovators of the “small move”, we have tailored our service to those who would be at a disadvantage using a full service mover. Whether your move is personal/residential, or a small business/office move, Box Brothers’ moving experts will design a personalized service to accommodate your specific needs, budget, and time frame.

• Complete moving service, including fully guaranteed packaging of anything from dishes & books, to televisions & furniture.
• Guaranteed pick-up dates & times.
• For your convenience, our services are available seven days a week, and same day service is available upon request.
• Delivery dates as soon as 48 hours from time of pick-up!
• Don’t wait 5-7 days to find out your costs! On-site weight calculation will determine your price with certainty, on your move day.
• Various insurance options! Find one that suits your individual needs.
• Free storage for up to 10 days!
• Over 25 years experience in the industry! Box Brothers is a member of both the California Moving and Storage Association (CMSA), and the American Movers and Storage Association (AMSA).

(READ MORE)

Not all moves are large moves. If your move is of lesser volume than full service movers usually tend to, you may find yourself paying for services that you don’t need. At Box Brothers, we understand that every client has their individual needs, budget, and time frame. We work with our clients to design a personalized service plan, allowing them take advantage of the services they need, without paying for those they don’t.
Box Brothers’ professional team of packing experts is available seven days a week, providing packaging services both on and off-site. Our industry-renowned packaging service ensures maximum safety for your items, and is covered by our insurance firm. We handle items of any size and nature, including: dishes, electronics, furniture, antiques, artwork, sculptures, china, glassware, televisions, and more.
For your convenience, our on-site team will inventory all items being moved, so each item, along with the condition it’s in, is accounted for. The items are then packaged (if necessary), containerized, and moved to their final destination.
Our insurance offerings include: actual cash value, replacement cost value, no extra cost standard valuation. Third-party trip transit protection is available as well, and we maintain full liability insurance.
We work with specialized carriers, each with their own strengths and specialties. This provides the client with a multitude of transportation options, including expedited services.

Thursday, November 18, 2010

Let My Turkey Go .Tom Is No Longer a Hostage !!!!





Furniture, Furniture Everywhere

http://www.boxbros.com/oakland-california



http://www.boxbros.com/furniture-moves





Oakland is swimming in high end furniture! The early November Bonhams SF Fine Furniture and Decorative Arts sale had us spending three days on pickups, and we are plowing through the packing now!




Here's some pics, including a $120,000 statue of a bucking bronco! http://www.boxbros.com/crating

ESTATE ASSET DISTRIBUTION

http://www.boxbros.com/estate-asset-distribution
Distributing a loved one's possessions is a difficult and unpleasant task following their passing. Box Brothers' estate asset distribution services are designed to minimize the stress of losing a loved one by ensuring that each heir receives their inheritance efficiently, affordably, safely, and without hassle or complication. This is an all-around, full service beginning with a free quote and ending with all items arriving safely at their destinations. The service includes: drafting an inventory list, establishing item values for insurance purposes, digitally photographing each item, packaging, and finally, transporting the items. http://www.boxbros.com/packing

Our unique, award-winning service puts great emphasis on customer satisfaction and convenience. You shouldn't have to worry about your items being misplaced or damaged, especially during such an already difficult and strenuous time. Furthermore, having to hire multiple companies to pack and transport the more unique items can be a confusing and exhausting task. With one phone call to Box Brothers, you can rest assured knowing that everything is being taken care of. Our service guarantees maximum convenience by handling every item being distributed, no matter how big or small. Our team of experts has over 25 years experience packaging and transporting items of all size and nature, including: fine art, paintings, sculptures, electronics, displays, furniture of any size, china, dishes, antiques, heirlooms, and much more.
http://www.boxbros.com/crating
This service includes a complimentary visit, in which a member of our team may meet with you, your administrator, or whomever you designate. The purpose of this visit is to provide the client with an accurate, free quote. This makes for a more precise estimate than can be given over the phone. Often times, we have scheduled these visits on weekends and evenings to accommodate our clients' needs.

A Box Brothers representative will confirm with each beneficiary what items are to be picked up and packaged on their behalf. We inventory each item, noting all of its specifications and condition. The item list is then reviewed to discuss value, so that we may properly insure each item.
http://www.boxbros.com/shipping
We understand that often times, you may be unfamiliar with every item in your loved one's estate. For your convenience, we will take digital pictures of all items to help bridge that gap on your behalf.

Over the past 25 years, Box Brothers' estate distribution experts have moved thousands of items on behalf of beneficiaries. The convenience that comes with our acclaimed service has proven invaluable to these individuals, as they were not in a position to undertake the hassle and exhaustion that accompanies distributing a loved ones estate. If you are in this unfortunate position, call Box Brothers today to learn how we can provide you with the same service countless others have praised. http://www.boxbros.com/contact-us

B.B.B. Report on 20/20

This is a good read..... Enjoy....

Terror Group Gets 'A' Rating From Better Business Bureau?Consumer Watchdog Accused of Running 'Pay for Play' Scheme With Grading System By JOSEPH RHEE and BRIAN ROSS Nov. 12, 2010 The Better Business Bureau, one of the country's best known consumer watchdog groups, is being accused by business owners of running a "pay for play" scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don't. To prove the point, a group of Los Angeles business owners paid $425 to the Better Business Bureau and were able to obtain an A minus grade for a non-existent company called Hamas, named after the Middle Eastern terror group. "Right now, this rating system is really unworthy of consumer trust or confidence," said Connecticut attorney general Richard Blumenthal in an interview to be broadcast as part of an ABC News investigation airing tonight on 20/20. In an official demand letter sent to the national headquarters of the Better Business Bureau Thursday, Blumenthal called on the BBB to stop using its grading system, which he said was "potentially harmful and misleading" to consumers. "The BBB accreditation and the BBB ratings systems is not about generating money," said BBB national president and CEO Steve Cox. He said the A minus grade for Hamas was given in error. "Plain and simple, we made a mistake," Cox told ABC News. Errors seem to abound at the Better Business Bureau. As reported by an anonymous blogger the BBB also awarded an A minus rating to a non-existent sushi restaurant in Santa Ana, California and an A plus to a skinhead, neo-Nazi web site called Stormfront. Each listing cost $425. "They ran the credit card and within 12 hours they were an approved, accredited member," said the anonymous blogger, who runs a site called bbbroundup.com the next business day the C grade was replaced with an A plus, and the one complaint was wiped off the record. In a second case, Carmen Tellez, the owner of a company that provides clowns for parties was also told she had to pay to fix her C- grade, based on a two-year old complaint that she says had already been resolved. The C minus became an A plus the very next day after she provided her credit card number for the $395 charge. "If I'm paying for a grade, then how are the customers supposed to really trust the Better Business Bureau?" she asked. Cox said the examples provided by ABC News were violations of sales policy and not a standard way of doing business. "The BBB is not operating fraudulently," Cox said. In his demand letter to the BBB, the Connecticut attorney general said, "I am deeply concerned that certain BBB practices threaten its reputation and effectiveness as a reliable resource for consumers." Allison Southwick, media relations manager for the BBB, said that the BBB had worked with attorneys general across the country, including Blumenthal, to fight fraud. "We disagree with his characterization that BBB does not adequately disclose the fact that Accredited Businesses financially support BBB," said Southwick. "However, we are always interested in hearing from our partners in consumer advocacy and are pleased to accept constructive feedback from his office and other consumer advocates." "We have made good progress in working with his office on these issues, and anticipate that we will satisfactorily address his concerns," said Southwick. The Better Business Bureau, a non-profit group that began 98 years ago, instituted its A plus through F grading system just two years ago, replacing a "satisfactory/unsatisfactory" ratings system. One of the first to raise concerns about the new grading system was New York congressman Anthony Weiner. Weiner was investigating complaints to his office about the popular precious that maybe enhanced its revenues but also greatly diminished its credibility and honesty," said attorney general Blumenthal, who was elected to the United States Senate from Connecticut last week. "It's very troubling and it could be illegal because the failure to disclose to consumers could well be deceptive and misleading," he added. The ABC News investigation found numerous examples of well known companies that are not members of the Better Business Bureau being branded with F grades, often apparently based on scant evidence or a small number of complaints. The five-star Ritz Carlton Hotel in Boston was given an F rating after only two complaints. "A million customers served, two complaints resulting in an F rating, seems to be somewhat unusual, to say the least, " hotel general manager Erwin Schinnerl told WCVB-TV in Boston. Celebrity chef Wolfgang Puck told ABC News that parts of his food and restaurant empire have received an F grade because he refused to pay to join the Better Business Bureau. "You know, if you become a member, you're sure to get an A, but if you don't pay, it's very difficult to get an A," said Puck, who has been a regular on the ABC News program "Good Morning America" since 1986. "I think where you have to join an organization to get a good grade is wrong," Puck said. “They're more interested in the money than their credibility," he said. The BBB's Cox said the three listings were all mistakes made by sales people. "That's an inaccurate statement that business people are able to buy As," Cox said. "We have more than 500,000 non-accredited businesses who have A ratings," he added. Yet, as part of the ABC News investigation, an ABC News producer with a camera was present as two small business owners in Los Angeles were told by Better Business Bureau tele-marketers that their grades of C could be raised to A plus if they paid $395 membership fees. Terri Hartman, the manager of a Los Angeles antique fixtures store, Liz's Antique Hardware, was told only a payment could change her grade, based on one old complaint that had already been resolved. "So, if I don't pay, even though the complaint has been resolved, I still have a C rating?" Hartman then read off her credit card number and metals dealer Goldine. Some customers had alleged they were ripped off after responding to Goldline's television ads, which appear in heavy circulation during conservative talk radio and television programs. Goldline responded to Weiner's criticism in part by pointing to the stamp of approval the company had received from one of the nation's most respected consumer groups. "We are proud to be rated A+ from the Better Business Bureau," Goldline VP Scott Carter said at a congressional hearing convened by Weiner in September. Weiner told ABC News he considered Goldline's A plus grade to be suspect. Weiner and other critics say they believe the BBB has used the new grading system as part of an extensive tele-marketing campaign to increase membership and revenue. An ABC NEWS examination of filings with the federal government revealed that at least 25 of the Better Business Bureau's top officers had salaries in excess of $100,000. The head of the Los Angeles Better Business Bureau, William Mitchell, was paid more than $400,000, according to the Better business Bureau. "I think the Better Business Bureau changed course and lost its way by adopting a system of pay to play that maybe enhanced its revenues but also greatly diminished its credibility and honesty," said attorney general Blumenthal. "It's very troubling and it could be illegal because the failure to disclose to consumers could well be deceptive and misleading," he added. The ABC News investigation found numerous examples of well known companies that are not members of the Better Business Bureau being branded with F grades, often apparently based on scant evidence or a small number of complaints. The five-star Ritz Carlton Hotel in Boston was given a F rating after only two complaints. "A million customers served, two complaints resulting in an F rating, seems to be somewhat unusual, to say the least," hotel general manager Erwin Schinnerl told WCVB-TV in Boston. Celebrity chef Wolfgang Puck told ABC News that parts of his food and restaurant empire have received an F grade because he refused to pay to join the Better Business Bureau. "You know, if you become a member, you're sure to get an A, but if you don't pay, it's very difficult to get an A," said Puck, who has been a regular on the ABC News program "Good Morning America" since 1986. "I think where you have to join an organization to get a good grade is wrong," Puck said.

Wednesday, November 17, 2010

Some good news

Today, or actually yesterday, we finalized a new program for Box Brothers. We signed a contract with MOVEX, so we will have another transportation solution for all of our moving
customers.
http://www.boxbros.com/shipping
For simplicity sake, what I can tell you is that the Movex Solution is a hybrid moving service
where a full trailer shows up, but the customer or a firm like us, loads the shipment and the truck is equipped with pads, dollies, ties, bars, etc. Your charges are based on linear feet so this
might help some customers understand how much stuff they have, but the best part of this service is that you do not have to rent someone else's truck and you do not have to drive it, and the cost will be close to the price for doing it yourself.
http://www.boxbros.com/small-moves
Like all new ideas, such as pods, containerized shipping, this is the first one priced to help influence those who cannot afford the cost of a full service mover. This is a good service for us
to sell as we can provide the materials and we can provide the necessary labor at origin or at destination, as well.

So look for more news in the coming days on this new venture.

I also wanted to announce that we will begin our new in store Federal Express shipping program, with the help of our partner, Seko. Many of you have already been trained on their website and
it will be live starting tomorrow. This system will grow and will allow us to be a lot more competitive with all competitors for air shipping, as we can now match anyone's price for air services, and even go after some of the carriers own accounts. There are a lot of potentialities and we will continue to update all of you on these new developments, but this is good news for all of us.
http://www.boxbros.com/office-moves
Time to pick up the pace and get back to our old days of domination, as it was harder work, but a lot less stressful, just ask Mr. Long in Vegas. He can tel you stories...I cannot relate here. stay tuned to the blog and maybe he will release some oldies for your enjoyment.....

SM1, Charlie Brown version ,Christmas Tree