Mr. Frydman,
I'm writing to let you know about what an amazing experience I've had with Box Brothers today. I think I've either called or e-mailed about 6 times since just this morning, each time dealing directly with someone who I can only imagine is the most patient person in the world-- Kiyoshi Foster (from your San Francisco branch). I think I must have been in contact with almost a dozen shipping companies today trying to find the absolute cheapest way to ship a settee across the country. It actually ended up that Box Brothers wasn't the cheapest (nor the most expensive); I selected your company based on the stellar customer service I received from Kiyoshi.
http://www.boxbros.com/shipping
I had no idea how much went into trying to get a chair from Point A to Point B, just from the consumer's perspective! My intimidation grew as each freight company asked me more and more foreign questions (what is the freight class?, ...something about the size of a palette, can you tape pieces of cardboard around the chair?) and as the quotes jumped higher and higher (over $3000). All I knew is that I need a chair to get from here to there...affordably. Kyoshi made everything so simple, and remained friendly & optimistic even when I needed a bit to think and look around some more when the numbers were just higher than I anticipated. When I needed time to think he said "no problem". He kept my information on hand so I didn't have to go through the process again, did not lay on any guilt trips when I asked if he could put everything on hold while I looked around some more and, overall, really seemed more like a friend than a sales person.
I know I couldn't have been the easiest person to work with and cannot emphasize how appreciative I am of the customer service I received today. I'm not sure how large your company is, but Kiyoshi Foster certainly seems to be a huge asset to your business. I recommend a raise! :)
http://www.boxbros.com/bay-area-california
~Amy Parrish
info@amyparrish.com
614-506-3636
Box Brothers, founded in 1985 in So. California, is the industry leader in the sales of moving and shipping services, custom packaging, domestic or international. We offer fine art handling, storage, custom crating, auction fulfillment services, expert packaging and a full repertoire of shipping services, including air & ocean. Less than Truckload (LTL) service. We provide specialized logistical solutions and multi-national corporations. CALL 800-842-6937
Showing posts with label box bros san francisco. Show all posts
Showing posts with label box bros san francisco. Show all posts
Wednesday, December 22, 2010
Sunday, October 17, 2010
It's a perfect day in San Francisco
I wanted to thank Bill and all the people at Box brothers in SF, i received my shipment and everything is intact and perfect -the way I left it, thanks so much!!
Monday, October 11, 2010
Dan and his Pride.....

As some of you know, Dan Wagner is back in his favorite city in the world.... San Francisco..... He was out celebrating amongst all his friends and foes.... Here's a photo of Dan enjoying his off-time at the Stud Bar.......
Monday, August 23, 2010
Family fun......





It's that time of year when we start school again and families stop having fun..... Before the fun times stop, I made a trip to New Mexico to visit my brother and his family..... As we grow older it's harder to find the time for our families to get together...... We spent the weekend riding quads and dirt bikes with all the kids..... Here are some photos from the trip..... Oh; and back to work I go..... The trip took 10 hours each way, but was well worth it to see my brother and his family....... That's my wife on her blue Raptor 350 quad.... My brother and his daughter on his CRF450..... My 13 year old on his CRF100..... My son Ryland and his cousin Allison on the little quad.... My trailer that tows all the toys.....
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