Why Box Brothers is more than a great Company...

As President of Box Brothers, I have seen and done many things in my over
20 years as a Box Brother. I have also had the opportunity, in my life, to have
started my working life as a very young person. I have worked in a liquor store
in South Central Los Angeles, I have worked in the law in Century City and Downtown
Los Angeles, I spent some time working for a division of the US Attorney's office, in the
Federal Building in Los Angeles, and from those points, into the transportation field,
where I was a corporate officer at the largest local mover in California, ran a small mover
in Van Nuys and worked for a "super van line agent" affiliated with Mayflower Van Lines.

My point is that I have seen things. I have always worked, even in college and law school, and
as a child, in my family's business. I have been exposed to commerce, lawyering, charity work,
community involvement and social organizations, where as a young person, I held numerous leadership posts. You would think I was tired, already.....

However, my home and heart, is with Box Brothers. I have had the opportunity to apply my knowledge, experience and most importantly, my heart, to what I do. I really was not very
good at being a subordinate. My mom and dad did not raise someone to accept mediocrity,
in any part of my life.

At Box Brothers, I have hand picked some excellent people and I am blessed and our customers
are blessed, as a direct result. We never shortchange a customer on packaging. We do not take
shortcuts. We value the opportunity to take someone's prized possessions, or valuable purchases-art of otherwise-and we not only do a great job, but we stand behind what we do.

The older I get, the more I see people who make a living as a result of screwing them. I thank god every day I did not decide to practice law, as I have not seen one lawyer in my adult life that
I wish I could emulate. In fact, I think they are too many, and they have drifted, mistakenly, from a strong ethics position, to an ends justify the means, point of view. All that matters is the
result.......even if they have to subborn perjury.

We are not like that here at Box Brothers. We live not to leverage anyone, but to provide advice,
guidance and a good job, whether it is packing a statue, delivering moving boxes, or telling someone how to pack dishes. No one else cares about the customer, the way we do, and I need
to give credit to our people. Our family.

Recently, we had a test of our ability to function, after a significant loss. While 25 years, is a long
time for a business to operate, these days, we have never been through the loss or death of a key
employee. 25 years is not a long time for a life. We lost one of our long time mangers, Jim Skillen, to a tragic illness. Jim was loved by all, and while life is hard, Jim got to be the person he was with all of us and his customers. I have old customers who call me to tell me how much they
appreciate our service and I had so many people tell me how great the service was that Jim provided. He provided Box Brothers Service. Done Right, with a smile and a sense of pride you can't find anywhere else.

His loss was huge. Some of us are still hurting due to his loss and absence. I used to speak to him every day, and it is still hard to accept. However, what I am most proudest about is how
we came together to support his loved ones and to console the customers and all of us who considered him family. I cannot tell you how proud I was of our family, how they came and supported Jim, and his loved ones, as we laid him to rest.

We persevered, we survived and we still honor Jim. At the same time, it is often said that
life is full of problems, losses, events, that will shape a family and its members. I was really proud yesterday for one of our other Westside Mangers, Jorgen Gilcrease. Jorgen is our manager of our West Santa Monica Location, what we call Santa Monica 2. Jorgen started to
work for us as a manager, in our Burbank store, 20 years ago. He was always a member of our
family, and while it was hard at times. to go through his transition from a teenager to a man to a father, there is no question of his dedication to doing great work and never, ever shortchanging a customer. I cannot even recall when he had a shipping claim in the last two years, which is testament to his commitment to the customer and to always doing a great job.

Jorgen lost his step father the day before yesterday. He was very close to him and I think his loss affected Jorgen in a big way, as I heard him breakdown, when he got the news. When life's bitter and difficult side comes to visit you, and you are the type of person with a great heart.
words cannot do much. Jorgen came to work that day and when I found out, I brought in another Box Brothers family member, Dave Ferguson, who took a bus to come and cover him on his day off. Jorgen ended up staying more than half of the day, as it got busy and he did not want to dump on Dave. I am so proud of my family here, I am in tears. Who in America thinks they will get this service from a Kinko's, or a Staples, or an Office Depot. All of those firms know so little about helping a customer, it is a shame. But they can brand their phony message, as they have stock market money.

As bad and as hard as this job can be, and boy do I have stories or irony and woe, that I could tell you, nothing makes me prouder than my family here at Box Brothers. Sure, there are days, when I am ready to give up, or something, but I cannot imagine a better group of people that I trust and believe in.

If you are a customer of Box Brothers, just know that while we will not win any popularity contests, and we are not, by any means, flashy or uber cool, we are the best people you can trust with your most prized possessions. We are dedicated to providing you with not only the best products, but with the crucial know how that will make your shipment, your move, or your
job, the best ever.

If not, you had better call me and let me know. 818 703-9393, ext 102.