Showing posts with label Packaging. Show all posts
Showing posts with label Packaging. Show all posts

Friday, March 8, 2013

This Horse Is Not Going To The UK.



As the President of Box Brothers, I oversee quite a few operations that focus both on the provision
of services to our customers, from both our retail outlets, and our crating and shipping warehouses.

As we have grown from our humble beginnings, we have been fortunate enough to have retained
some very key people (I do not think the word employee is sufficient to explain their true value here)
that make up the Box Brothers Family, as we like to refer to it, as these are the people who have always
treated customers and their possessions, as if they were part of their own family treasures.

I have often commented upon the fact that it would be easy in this business—the business of helping all kinds
of customers move their goods, possessions, investments, and family heirlooms—to say that we have facilitated a move
from one place to another, but it is more than that.   After more than 25 years of Box Brothers helping families come together
for good and bad reasons, to help kids get to college, to help those with the task of distributing estates, to the sending of prizes from
contests, to auction purchases and the even the sending of perishable items like breast milk, we have come to realize
that this is not just moving, or shipping, or even packaging, it is the movement of life and a very important journey for
those who undertake it.    And we at Box Brothers, feel this is an honor that has been bestowed on us by them.

So our duty, and we define it as such, is to provide the very best we can and we do this by acting and treating all items
we touch and handle, as if they were our own.   We double check, triple check, and we never cheat on materials, on labor
or on how we approach the safe transport of whatever item needs to be moved.   Why, elevate the status of service, when
no one even expects good service anymore?  Cause that is our duty to our customers, and I challenge anyone in this business
to have such a solid and great record, both in brick and mortar (on the street) and on the net.

I find this truly remarkable, as none of our so called competitors, have our record of safety, taking care of their customers,
and making sure that they received not only our best effort, but a great result each and every time.

I invite any and all of you to see some of how our family packages items that are large, heavy, high value and difficult in
terms of size, weight and density, such as statues, silver settings, and an architectural model for one of the largest
commercial developments the Western United States has seen in a number of years, the Las Vegas City Center.
But so we are clear and unequivocal, each and every customer we work with gets our best, and our records, reviews and
customer testimony, make this abundantly clear.  

Please enjoy these pictures and know that they come from retail stores, in Los Angeles, our packaging warehouse and




ship centers in Las Vegas, Los Angeles, and Northern California, and Seattle.   From our family to yours.

Wednesday, June 13, 2012

Snowflakes And Moving, No Two Are The Same !!!!

I have been in the transportation (Moving) business for about three decades and what always impressed
me about Professional Moving Services was that they were always based on matching the needs of the customer with the capability of the mover and his equipment.

For example, in moving interstate, all professional movers or the legitimate ones, all charge by actual
weight.   So if a mover comes to your home and does a survey of what is actually moving from the old
location to the new location, he or she can offer a price based on the weight of what is actually moving.
Not for more or less, but based on the items that are moving.   The mover is to get a "light weight" or a weight of his van before he loads your shipment, then after the shipment is loaded, the mover returns to the public scale site to get a "heavy" weight afterwards.   The difference between the two is the actual weight
of your shipment.

Likewise, when the moving firm arranges for the actual mover to show up to do your move to another state, the carrier matches the space in the van with the load that is being picked up, as usually, a mover van or trailer accommodates multiple loads going to the same general area.  So, in essence, if the estimate is correct and the mover has the right amount of space, the system not only works well, but the overall service the customer receives is generally, very, very good.

Why, cause the interstate mover, is his/her own businessman, who owns the truck, employs the help and the mover receives the highest portion of the moving cost, as he is the one doing the move.   If he has a claim, it comes out of his pocket and his earnings, dollar for dollar, up to a certain amount.  What better incentive
could there be for the customer?

The problem with less than adequate service, or a poor move,  is usually, ask me, that a lot of customers tend to confuse purchasing a product vs a service.   Or put another way, a low price may have to do more
with getting a bargain, that does not always materialize into a good deal--sometimes you get what you pay for.

This entire discussion then, leads to the question of why are so many moving customers desiring to move
in a 20 foot container like those being rented to customers by both container firms and movers alike?  For the life of me, I simply do not understand why any person would want to take their own liability for moving
when they do not have to.   When you do it yourself, who else can you blame when something goes wrong?

I know, I know, movers are not that smart and if they can do it, so can I.....goes the mantra.  But this is not
even a fair or intelligent fight.   To move with a container and do it yourself, simply costs as much as having a mover do the whole thing for you.  Yes, it does. 

Just like moving today with a rented truck and you are going over 1000 miles away.   Anyone see the price
of fuel and how many miles per gallon trucks get, especially those in a rental fleet?   I still cannot figure out this "new new math" as I am old enough to have learned the "new math" but I cannot figure out why anyone
would want to move themselves, take full liability on themselves and the risk of injury to themselves, NOT TO OBTAIN ANY SAVINGS.   Besides, there is no one I know that can do a move better than some of the interstate owner operators I have seen in my life.

The older I get, the less things in life make sense to me.  For example, today, there are firms that want you
to rent plastic bins to move with, instead of using cardboard boxes.   Their proponents argue that this is a
"more green approach" to moving......cause you return the bins after you use them....so they are greener than
boxes made of 50% recycled cardboard and paper........and that you only need 20 bins, instead of 60 cardboard boxes.....(get this).....cause you can reuse the bins......lets just think this out.

Say you are moving 10 miles away to your new place and you have a economy car like a Chevy or a Ford
and you pack up 5 bins.   Then you have to carry those bins to your car, and load them into your car, drive
them over there (20 miles total) bring each bin up to the new place and then unpack them, and then load
them back into the car and do it again 5 or 6 times.   How long will this take to move this way and is this not harder on the customer to shlep these containers back and forth and do all the work, not to save any money?  

Please tell me so I can understand this logic as it makes no sense to me and I suggest that every person
who is moving should ask the right questions as none of these modern ways to move are less expensive
or are advantageous to the customer, ask me.

Friday, December 17, 2010

110% satisfied !!!!!! Box Brothers Sahara

Google user....... Dec 17th

They saved me loads of time!! I had several Christmas gifts I needed to get out and figured it would take me the majority of the day and a good chunk of change between packaging everything correctly and getting it sent the right way, but they ended up being my one stop shop. They were a joy to deal with and handled EVERYTHING for me perfectly. My items made it to all of their destinations, made it far more quickly than I expected and the price was nearly half of what I anticipated. 110% satisfied and I will certainly use them for all of my packing and shipping needs from now on.

Monday, October 4, 2010

Box Bros. Old Skool Animation

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Tuesday, July 27, 2010

Hoarders

Tuesday, July 20, 2010

Thursday, May 13, 2010

Art Agenda

I do work with them. We do crazy large glass art with them.