Do You Buy Meat By The Cube Foot...... No !

Sometimes, people in the moving or shipping industry, use a term of measurement, that for whatever, reason,

they never seem to ever define.   Does anyone know the definition of a cube, is?   The simple answer is no.  There

is no such thing, unless you are referring to some sort of object…..

The cubic foot, is a standard of measurement, often used in air shipments, ocean shipments and as a means of

alternative calculations for weight.   It has to do with density.  Still confused, me too….

Here is some truth to add to this discussion.  Movers have used cubic footage pre set measurements, for quite a

long time to actually measure a potential customer’s goods so that they can give an estimate to someone who is

moving….allow me to shed some light to this matter

Mover have used a cube sheet, which lists furniture items, organized into small groups by room designations:

…a dining table is listed among the dining room options, and chairs, with or without arms, and china cabinets

are also on this list…..and any other items that relate to a dining room.  Likewise, in the bedroom sections of the

movers cube sheet, there are items like beds of different sizes, dressers, mirrors, nightstands, etc.

Movers have agreed, that each items has a preset designation of cubic footage next to it: like a dresser would be

30 cube or 40 cube, and a nightstand would be 15 cube, for example.   When the mover gets through walking through

the home, asking if this item is going or not going, he is checking to include or exclude a particular item, and at the end

of the process, he or she will add up the cubic footage, cumulatively, and then use a weight factor to multiply against

the cubic footage count.  

For example, if you have 800 cubic feet on your load or move, movers generally use a factor of 7 pounds per cubic foot,

so in this case, the move is estimated at 5600 pounds.   This is the secret to how movers estimate your home, for cost

purposes, as when the mover comes for this kind of (long distance) move, the mover will weigh his truck prior to the move

for the empty weight, and after the shipment is loaded, the mover gets another weight (heavy) and the difference is the

total weight of the shipment that is being moved.

The problems do come as a result of customers not getting rid of things, finding more items to move than they told the estimator

about, of maybe the estimate was off, as this is possible, but the larger the shipment, the less this does happen provided that

conditions have stayed the same.

The real issue with cubic footage, is that no one understands how to measure it, as the moving or shipping van, counts from floor

of the van to the ceiling, so when a “mover” tries to sell you space on a cubic footage basis, more often than not, if you as the customer

have to load the shipment, you will end up with more cubic footage, as it is hard for the consumer to know how to load a truck like

a professional does.   The customer ends up, usually, looking for a bargain and he or she gets just the opposite.

Movers, professional movers, have cubic footage measurements, like a ruler, that run across the length of the trailer so they can,

at a glimpse, see how the shipment looks, packed in the truck, as if the shipment is scheduled for say, 300 cubic feet or 2100

pounds (7 lbs per cubic foot, general rule).   If the shipment takes more than 300 cubic feet, then something is amiss.

But generally, charging for domestic transportation by selling it on a cube basis, is nothing more than a trick as the only way

you can get a good pricing result is if you have good density, like just boxes of bricks, they are small and weigh a lot and if stacked

floor to ceiling, that shipment will take less space than one that does not have that density nor the ability to stack furniture safely,

floor to ceiling.   This is what the movers, in my opinion, do wrong, they do not stress that professionals, can save the customer

not only money, but a lot of heartache in the moving process.

O’h yea, cube = Length x Width x Height…….divided by 1728 (which is the number of cubic inches in a cubic foot)…

we have a table that is 72 inches long and 48 inches wide, and 36 inches tall, you would do it this way: 72x48x36 divided by 1728

equals 72 cubic feet……I just hope most of you are not sorry you asked this question………

Mark S. Frydman

Box Brothers Corp.

1-800-842-6937

www.boxbros.com

 http://boxbros.com/services/#

Is Bigger Better?

As the President of Box Brothers Companies, I am often in the proverbial hot seat when it comes to issues

with personnel, customers or in the shipping business, matters to do with shipping damage, delays, as well

as all kinds of other issues.   Just part of running a robust and diverse company with multiple locations and a

very strong commitment to our customers, for the last and only 27 years of since our beginning in 1985.

Of course, with hundreds of packages shipped daily from our retail stores, and dozens of LTL shipments

being shipped daily to our crating services, where this week, we will complete and deliver over 100 crates

to our respective customers---there are bound to be some customers or employees who have issues that

go no further than my desk.

It is important today, to be accessible, as that is the one GINOMIS trait that all of the larger well to do firms

have in common, no matter what their industry segment is, that no one in senior management will purposely

engage any of their customers.  Ever.

While there are exceptions, if I were to be able to give out “academy awards for bad service or a Lip Service Award”

(which means they all talk service but do not talk to their customers), one would have to go to American Express, for

having the biggest phone room without any supervisor ever being present, let alone any corporate officer, as that

info is more than top secret, I know cause I tried…..but UPS wins one of those awards, so does Home Depot, and how

about Avis and Hertz and United Airlines, who is supposed employee owned……

On the contrary, when a customer has an issue, they want to take it to as high a place as they can, so they can

communicate how they feel to be one of your customers.   What I do not get, at all, today, is how they all get

away with it.   I think these firms, who undoubtedly use focus groups, but why imitate what you have already,

customers and why are you afraid to speak to them?   Again, why people patronize these firms when they have

options to patronize firms who are smaller and for whom, your purchase means so much more than just about

anything else.

Today, I got a letter sent to me by a customer in the top (upstate) corner of New York.   One of our managers in

the Bay area, received a letter from this customer after our efforts to get her a set of antique chairs, to her remote

residence, was something we undertook for a customer we did not know prior.   This customer was so amazed at how

personable and friendly and committed to get her this small shipment, at a cost less than any van line in America could

or wanted to do………that when she got the chairs—and even though they were purchased online and when she finally

got them---they turned out to not work for the area she intended them to go----she wrote to us that it did not matter

that they chairs would not work as she intended them to, but that our service and our outreach by our manager, Connie.

was so great, it did not matter, cause now, our customer, has a friend in the shipping industry.   A fan too.

I tell this story as it helps define what we do at Box Brothers and why how we do things, makes all the difference to our
customers and that is why each and every one of our customer, rich or poor, small or big, are crucial to our ongoing success,

and I would not have it any other way.   Any one of our daily thousand customers a day, can call me anytime, or any of our

managers, employees or staff, as customer service, the real customer service is alive and well here at Box Brothers, as that

is who we come to work for each and every day, and to the rest of the world, spend your money where it counts as true

value comes when someone cares about you as a customer and your needs, you are not just a footnote on a balance sheet

and you are not just a number.   To us at Box Brothers, you are the reason we are here.   May we help you?

Mark S. Frydman

Box Brothers Corp.

1-800-842-6937

www.boxbros.com

Another Way to Save on Your Long Distance Move/Shipment

People have many reasons for moving or shipping goods from one area of the country to another

area….jobs, schooling, family reasons, economic reasons, retirement are just a few of the reasons

people move great distances.

However, many people in this group, think there are only two options for getting their possessions across

the country.   A professional mover, or you can do it yourself in a rented truck.

Of course, this is a simplistic description, but all too valid.   In my company’s case, we provide a shipping service for

household goods and personal possessions, that allows the consumer to opt for any number of savings over the

traditional services of a full service mover.

For example, one of our benefits, is that we give our customers an option for both pick up service and delivery service

of our loads.  We can save the consumer money on the pick up, if the consumer brings the goods to one of our service

centers, as that allows us to pass on the savings we obtain by not having to use labor, fuel, a truck and other costs

incumbent on pick up the goods to be shipped.   By helping yourself out on the pick up or origin services, you might be

able to realize from 10 to 20% savings of your entire shipment cost.

Likewise, we offer another money saving option for our deliveries.   If you can bring the shipment into your own storage

unit or into your own garage or home, we can also save you up to 15% of the shipment cost by bringing the goods in from

the street, into your home or unit.

In these difficult economic times, you have to look harder for money saving options, but if you want them, we have them at

Box Brothers .   The Leaders Interstate Shipping, for over 28 years

College Shipping-Getting Home For Summer

At this time of year, colleges will be freeing their student captives......as in the next 6 weeks, virtually all college campuses will conclude their spring semesters and summer begins--for college students, anyway.

For many students, the need to move or ship their clothes, their books and papers, and their household
items, is clear enough.   In California, for example, some of the University of California campuses have
upwards of 30,000 students (i.e. Cal Berkeley and UCLA) who generally leave campus for the summer.

At Box Brothers, we have been helping students get their items home or to their new homes, if graduating,
and the size of most of these moves or shipments are not big by normal moving standards, as few if any
students have time or the need to accumulate a lot of possessions while in school.

But having some idea how to get this done is important, as a lot of effort and expense can be
unnecessarily if you do not have some guidelines to go by.

First, we suggest you get the proper moving boxes to pack your items, no matter if you store them (e.g. mini storage), ship them via a package carrier (e.g UPS or Fedex) or hire a professional shipper or mover to
assist in this effort.

The general rule is that heavier objects, like books or tools, go into smaller boxes, or book boxes, as they
are called in the moving business.   If you had a large TV type box and filled it with books, you might need
only one, but who is going to lift it, and it will cause damage in transit if the box tips and it is too heavy.
Besides, filling a book box with books or papers will already, on average, weight about 50 lbs.

Always fill the box to the top as boxes are stacked in storage and in transit, so if they are not packed full,
they will crush and cause damage to the contents.   Tape all sides and seams--with good tape as you do not
want the tape to open in transit or in a hot storage unit--so that no bugs or water can easily penetrate the
cardboard.  Label the boxes with more than books, as if the box is heavy, also note that the box is heavy so
no one gets hurt lifting them.   This also tells the shipper, if they look at all (package shippers are notorious for ignoring fragile stickers on the outside of boxes) that these heavier boxes need to be on the bottom of the stack so there is no pressure on the bottom box.

For clothes, since they compress and are light, you can use larger boxes, same with linens and towels,
but you may want to use some of the towels to cushion your boxes with breakables, if you choose not to
purchase bubble wrap paper for protection.   This is not a bad way to save some money, but be careful to
really protect your breakables, as normally, if you pack the box, and the contents arrive broken, the carrier
will claim they are not responsible cause they did not pack it, you did.

If you want insurance protection, you have to let the shipper pack the items, as this is the same rule all movers have, packed by owner boxes (PBO) are not covered unless there is evidence of mishandling by
the carrier, which is hard to prove.

Once you have all goods packaged, you can then compare some prices and different ways to moving
these items.

Or you can just call Box Brothers and we will assist you in the procurement of the proper supplies, boxes or you can simply use us for packing advice, as we have stores staffed 7 days a week for your convenience and we even offer on site pick up at any college, packaging services, and a multitude of shipping options
for whatever your needs might be.

This is a service we have provided to college students for over 2 decades now, and we are happy to answer
any questions you may have that relate to packing materials costs, packaging costs, insurance, storage
and shipping services.   Whatever your budget, we can help.  Visit boxbros.com for more information and congratulations on finishing another school year.

Mother's Day is Coming........

Just a friendly reminder to all of you that Mother's Day is only 14 days from today, May 13th.
It is very important not to wait till the last minute to ship Mom her gifts, as if you do it early, it
will be less expensive to ship, since we have time this week to ship the presents ground, and not
air, which is a lot more money.

My mother, unfortunately, is no longer alive, but I remember what she often told me in her later years, which, for some reason, still rings true: a mother can take care of 10 kids, but 10 kids cannot take care
of one mother......I think my Mom told me this when I first forgot to get her a mother's day gift.....but
after hearing that statement, I was never late again.

Ask me, one day is not enough to celebrate mothers, as without them, where would be all be......
Happy Mothers Day.

Someone left there coat in Tarzana

Thanks

Geoff For this Great Photo. Box Brothers 19807 Ventur Blvd. Tarzana ( 818 ) 348.4661