Great customer service, felt safe leaving my computer there to ship. Ray sent the tracking number as promised in a timely manner. Was presented with my shipping options quickly and got on with my day.
Thank you Ray for helping me get my package to the correct address!
Long story short I was given wrong mailing address and it delivered. Ray was able to get the package retrieved and delivered to the correct address within that same week! He even followed up with me during the process. Great, fast, efficient service. I was wrong and they made it right.
I bought an expensive guitar in Santa Monica on my last day of holidays...
The music guy said I should box the guitar because airlines tend to smash
nice things... he gave me Ray's number and I contacted him, his advice and help was fantastic [I had my boxed guitar within 2 hrs]
Flew 20 hrs home to Perth, Australia and not a scratch or a mark on the
guitar or the case!
Thanks Ray....."good on ya"
Marty Braine
Perth, Australia
Ray at box brothers was incredibly helpful to me today. I a rush i needed 18 flat boxes shipped to my boss in a hotel in Boston. he was very knowledgeable about the products that he carries, knew exactly how to help me. He took out all the guess work, math and measuring. My boss had VERY specific needs (don't they always??) that did't 'fit' the standard box sizes. Ray didn't hesitate- he knew just what to do. He held his ground pick up driver so my order could be rushed out tonight and even threw in some tape!
with out ray i would have an angry boss in a Boston hotel with no giant boxes. I will CERTAINLY be using Ray for all my shipping, boxing, packing needs from now on. he made what could have been a huge headache for me- into a breeze!
This is a great place. The guys are helpful, nice, and try to do what you want at the best possible price. They offer both UPs and Fedex. They email you the tracking number which makes life much easier. I highly reccommend them. Parking in back, and there's always streetside spaces anyway.
Box Brothers has been AMAZING in helping me move the family I work for. I've been going in almost daily for boxes, bubble wrap, packing paper, tape, tape guns...everything!
They always have exactly what I'm looking for (and at reasonable prices) and have super nice and helpful. They make suggestions on what I need and how much and have always been totally accurate.
And BONUS!! they have ample parking in the back and even load my car for me!
These guys are the best - courteous, helpful and nice to deal with.
I've moved a lot over the years and often these places are dicey at best - the clerks act like they couldn't care less, the stock sucks, and the prices can be rediculous unless you buy a truckload of boxes and tape.
Not the case here with Box Bros. - at least in the Santa Monica store.
I would certainly come back when I need them and recommend them to others. They are good people.
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